Andy and Kristy were another perfect pairing for the Culture Crush Business Podcast. Kristy discussed what her team does to help leaders to enhance culture and optimize performance, while Andy gave us insight into the heart of his company and ways other leaders can support their internal teams.
According to Kristy and her team, the four main areas that individuals in the workplace are searching for is to be known, grown, included and inspired. These four pieces are areas that Kristy and her team focus on improving but these are four main areas that your team and company can start to focus on as well!
When improving company culture and focusing on your people, the ROI is there in the end. There are a handful of tips that came from the conversation that can help improve the company culture, increase retention, and attract the right new candidates.
So where do you start?
Take the time to know your people and who they are. Support and grow your people. Provide them professional development support and stop being afraid that they “might” leave the company. Guess what? They might stay too! Reach out to your staff and ask for their thoughts and input. Allow your staff the opportunity to feel inspired with the work that your company is doing.
Both Know Your Talents and ESI are perfect examples of companies that are doing great things and allowing their staff to feel inspired with what they are doing. The next step is honesty. This means that leadership is honest to the staff and they provide a space for the staff to be honest as well. This opens the opportunity for staff to be open with their bosses and management about their goals and future growth. Maybe the employee wants to grow in the company or maybe they want to have a food truck someday. You’ll never know unless you give them the space to open up.
This podcast is for any level leader that understands culture is going to happen whether you work on it or not. So why not work on it and make it better? You don’t have to be sick to work on your health and your culture doesn’t have to be bad to want to work and improve it.
All in all- when you start to focus on improving the company culture at your company, once you start you have to keep going. You can’t talk to employees about their feelings, thoughts, and ideas and then not consider them as you grow and improve. Andy put it simply, “You can’t put the genie back in the bottle.”
In the end- as a leader- be bold, courageous, purposeful, and mindful.
Know Your Talents (KYT) is a management consulting firm that enhances culture and optimizes performance at every level. Our expertise is centered around four key principles: helping businesses know, include, inspire and grow their employees.
Kristy Bach serves as the President at Know Your Talents, a premier management consulting partner working with leaders to enhance culture and optimize performance at every level. Know Your Talents is the corporate division of LearnKey, a workforce education solutions provider. Kristy leads the corporate division enabling the company to offer a complete “enterprise development solution” that aligns people strategy to business strategy.
Kristy brings her success to immediately connect with, consult, and inspire individuals across every level and discipline, building trust and authentic relationships with clients, team members and peers. Prior to joining KYT, Kristy was with BestCompaniesAZ a leading Arizona Marketing Company. Additionally, she served in a COO capacity for over ten years at The Finders, a local staffing and recruiting firm, specializing in Technology, Human Resources, and Finance/Accounting.
Kristy currently serves on the Board of Directors for a local non-profit organization, Career Connectors and serves on the GCU Technology Advisory Board. Kristy is a graduate of the University of Arizona and she enjoys spending time with her husband and family, friends, community involvement, running, biking and hiking in her free time.
Educational Services (ESI) is the leading provider of employee staffing solutions for Arizona school districts, as well as assisting governments and colleges. Founded in 1999 by three educators, ESI has a passion for helping people by making a positive impact in education and public service.
ESI’s featured services include a return-to-work program known as RetireRehire, and SubSource, the largest substitute staffing program in the state. ESI has proudly served over 10,000 of Arizona’s public retirees and actively employs over 6,000 substitute educators.
Andy Shirk is the President & CEO of ESI, delighted to lead a company where heart and integrity are cherished in a people-centered culture.
Prior to joining ESI, Andy lead TrueRoots Development for 7 years advising business owners throughout the Valley.
Kindness, curiosity and wisdom are his core values. His greatest joy is serving people with warmth and compassion which is the bedrock of his career.
Whether as a business leader or playing upright bass in the local music scene, Andy genuinely loves to create the setting for others to shine.
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