The Importance of Building Inclusion in the Workplace E44
March 20, 2024
This episode of the Culture Crush Business Podcast explores the imperative of fostering inclusive company cultures through a fruitful conversation with Elena Joy Thurston and Gabe Hagen. The discussion underscores the need for inclusive leadership, especially with changing workforce demographics, emphasizing small changes to enhance belonging and engagement.
Additionally, the conversation delves into communication challenges in food service businesses, with Gabe using digital checklists to facilitate staff feedback. Elena advocates for non-binary thinking, emphasizing impact over intent, and both guests stress the importance of vulnerability, learning, and adaptation in creating inclusive work cultures.
Overall, the episode emphasizes fostering inclusive cultures in corporate settings to attract diverse talent, focusing on communication, accountability, and continuous improvement.
Brick Road Coffee, a subsidiary of Brick Road Community Corporation, stands as a shining example of how a business can seamlessly blend quality service with a deep commitment to community values. Known for its exceptional coffee and inclusive atmosphere, Brick Road Coffee has become more than a coffee shop; it’s a community hub where diversity is celebrated and every individual is welcomed.
They pride themselves on creating spaces where customers can enjoy quality brews in an environment that fosters connection and belonging. Their commitment extends beyond the café doors, engaging in community initiatives and supporting causes that resonate with their values of diversity, inclusivity, and sustainability.
Gabe Hagen, the driving force behind Brick Road Coffee, is celebrated for his dynamic and innovative approach to blending business with community activism. With degrees in Philosophy and Political Science from Arizona State University and a Master’s in the Studies of Law from the University of Southern California’s Gould School of Law, Gabe’s academic background has equipped him with a unique perspective on societal impact and ethical business practices.
As the founder of Brick Road Coffee, Gabe has transformed the café into a hub of inclusivity and a model for socially responsible entrepreneurship. His dedication to community service extends beyond the coffee shop; he actively contributes to various local organizations. He serves on the Tempe Tourism Board of Directors and is the Vice Chair of the City of Tempe Neighborhood Advisory Commission. His commitment to equality and business development is further exemplified in his role as the Treasurer on the Greater Phoenix Equality Chamber of Commerce Board of Directors.
In addition to these roles, Gabe is an active member of the Tempe Leadership Council Board, where he continues to advocate for community initiatives and development. He is a proud graduate of class XXXVIII of Tempe Leadership and Class 3 of Valley Leadership’s Catalyze program, programs that have further honed his leadership skills and community focus.
Gabe’s leadership at Brick Road Coffee is characterized by his deep understanding of the transformative power of a great cup of coffee, and the importance of creating spaces where everyone feels valued and accepted. His approach is not just about serving exceptional coffee; it’s about fostering a culture of community building and forming genuine connections. Under his guidance, Brick Road Coffee has become more than just a café – it’s a symbol of community, diversity, and inclusive business.
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Instagram.
Elena Joy Experience is a certified diverse-owned consulting company that offers training, coaching, events, and consultation.
We increase authentic and sustainable Inclusive Leadership through: Inclusive Leadership training workshops, executive coaching for LGBTQ+ professionals and leaders, company inclusion support, Human Resource department trainings, inclusive communication strategies, ERG support strategy, company-wide audits and action plans, and keynote speaking engagements that allow for transformational experiences.
Our mission is to increase safety and profit in sustainable ways through transformational experiences and communication. We believe that organizations can increase profit and society can improve, by authentically increasing inclusion, safety, and belonging. We envision a world in which every underrepresented employee is safe at work and proud of the impact their employers are having on the world.
Featured in the award-winning documentary, CONVERSION, Elena Joy Thurston is an inspirational Diversity & Allyship speaker, trainer, and author through a lens of LGBTQ+ inclusion. Elena Joy inspires her audiences to learn how Inclusive Leadership can improve company culture and productivity, changing members’ lives in a practical way.
A Mormon mom of four who lost her marriage, her church, and her community when she came out as a lesbian, her viral TEDx talk on surviving conversion therapy has been viewed more than 45,000 times and landed her media and speaking opportunities with ABC, CBS, Penn State, Peloton, INBOUND, and more.
On this podcast:
We focus on everything surrounding businesses with good company culture. We will talk with company leaders to learn about real-life experiences, tips, and best practices for creating a healthy work environment where employees are finding joy and satisfaction in their work while also striving and growing within the company. We share the resources to help improve company culture and showcase them on the podcast with their tips and tricks for growing culture.
About the Host
Kindra Maples is spartan racer, past animal trainer, previous magician’s assistant, and has a weakness for Oreo cookie shakes. Her journey working with people actually started working with animals as a teenager (don’t worry we won’t go that far back for her bio).
She worked for over 15 years in the zoo industry working with animals and the public. Her passion for working with animals shifted into working with people in education, operations and leadership roles. From there her passion for leadership and helping people develop has continued to grow.
Then came the opportunity for leading the Culture Crush Business Podcast and she jumped on it. Leadership, growth, and strong company cultures are all areas that Kindra is interested in diving into further.
Thank you for our Sponsor!
This episode is sponsored by Gateway Bank, a community bank in Arizona that specializes in serving small businesses across the Valley and the country.
When you work with Gateway, you don’t have to call an 800 number for support, or submit your loan application and wait weeks or months for an answer. You get fast, personal service from a team who knows you and cares about you.
When Gateway was founded in 2007, the team had a vision of building a hometown bank that prioritizes people over profits. Over 15 years later, they’re proud to still be one of the highest-performing AND highest-rated community banks around.
Whether you need a loan or banking services for your business, Gateway is here to help. Visit gcbaz.com/culturecrush for details and a free consultation with bank President James Christensen.
All loans subject to approval. Member FDIC.
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In a recent episode of the Culture Crush Business podcast hosted by Kindra Maples, Catherine Mattice, CEO of Civility Partners, and Danielle Pener, Principal Attorney at Alta Employment Law Workplace Investigations, collaborated to illuminate the intricate dynamics of tackling toxic workplace cultures. Throughout their engaging dialogue, Catherine and Danielle explored the nuances of managing workplace culture, emphasizing the dual challenges of reactive responses to crises and proactive strategies for preventing them. They discussed the triggers prompting organizations to seek their expertise, ranging from public scandals to internal acknowledgments of systemic issues, underscoring the complexity of organizational dynamics. Are you looking for a little more guidance in how to tackle improving culture in a toxic workplace? This is your episode to listen to! Kindra Maples and her guests advocated for a comprehensive approach to workplace culture management, advocating for ethical leadership that prioritizes both employee well-being and organizational effectiveness.
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This episode of the Culture Crush Business podcast is a real one- are you ready for it? This conversation includes insightful moments on personal journeys, mental health, and workplace culture. Host Kindra Maples and guest co-host Karen Nowicki dive in with guests Mathew Blades and Eric Brooker, to discuss the power of vulnerability in fostering connections and supporting employees through challenges. They highlight the importance of initiating difficult conversations, building relationship capital, and creating empathetic workplace cultures. Hear impactful stories, like Eric Brooker’s, illustrating the significance of addressing personal struggles promptly, and gaining insights into navigating high-stakes jobs while prioritizing self-care. Join the conversation to learn how to foster resilience and empathy in your workplace today.
In the latest Culture Crush Business Podcast episode, host Kindra Maples and guest co-host James Christensen dive into the dynamic intersection of military culture, personal values, and high-performance leadership with esteemed guests Waldo Waldman and Dan Clark. The conversation weaves through a captivating exploration of resilience, identity, and the pivotal role belief plays in shaping organizational culture. Dan, drawing from his triumph over paralysis, outlines a three-step approach to nurturing a positive culture—expanded belief, elevated expectations, and empowered behavior. He emphasizes the leader’s crucial role in instilling shared beliefs and fostering transparent communication. Waldo chimes in by stressing the significance of mutual support, admitting mistakes, and aligning with team values. The podcast’s second half delves into the art of professional speaking, emphasizing the importance of customization, embracing discomfort for growth, and the role of vulnerability in ineffective leadership. Dan and Waldo passionately advocate for leaders to connect with all levels of employees, address trust and ego challenges, and embrace a culture of continuous improvement. This riveting and enlightening episode delivers a comprehensive view of leadership, seamlessly weaving together military principles, personal narratives, and actionable advice for fostering a positive and growth-centric organizational culture. There is a take away in here for everyone!!
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In the modern business landscape, a company’s culture is not just an internal matter. It has evolved into a valuable asset that can significantly impact a company’s success and reputation. We know this! However, having a fantastic company culture is not enough. It’s equally crucial to communicate this culture to the broader community and potential partners. One effective way to achieve this is by partnering with experts that specialize in marketing and telling the story of your company’s exceptional culture, such as achieving recognition as one of the best places to work. Having an outstanding company culture is a remarkable achievement in itself, but it’s not enough if it remains hidden within the walls of your organization. To truly reap the benefits of a great culture, you must share it with your community, industry peers, and potential partners. Many companies face the challenge of being the best-kept secret in terms of culture because they don’t proactively communicate their strengths. We had the chance to highlight two amazing ladies from BestCompaniesAZ to talk about the importance of company culture, the benefits of telling the story of company culture, and discussing the work that led them to this space to help shine the light on other companies. BestCompaniesAZ has the expertise to craft compelling narratives around your culture, highlighting what makes your company unique and showcasing the human side of your organization. They are the cheerleaders that you didn’t know you needed! When potential partners and clients hear stories about your great company culture, they are more likely to view your organization as a desirable partner and provider of goods or services. So let’s start telling more stories about great culture! Are you a company interested in sharing the remarkable story of your outstanding corporate culture? Are you a business seeking to demonstrate to the community just how exceptional your company culture is? Do you specialize in conducting employee engagement surveys that reveal the excellence of your company’s culture? Are you in search of the perfect awards to highlight and elevate the narrative of your company’s culture? Well, then you should listen to this episode!!!
This was a unique episode for the Culture Crush Business Podcast. We are always talking about ways to improve company culture so companies can thrive, and this episode was no different in that aspect. The topic was one that is often left out from the conversation of thriving company cultures, the focus on process improvement and the technology for improving the operations and culture of the company. We discuss the need to focus on technology and resources that will help with the strategic side of the company in order to treat employees as humans rather than machines, which is essential for preventing burnout and maintaining a motivated team. Effective leadership involves identifying and leveraging employees’ strengths and interests. This allows them to excel in their roles and contribute to the company’s growth. Offloading repetitive tasks to AI or outsourcing can free up employees to concentrate on their core competencies. AI can be a game-changer for businesses, especially when handling data-intensive tasks. It can optimize scheduling, automate processes, and even enhance customer experiences, as demonstrated by the example of creating a Taylor Swift-inspired AI bot. The conversation highlights the need to adapt to rapidly evolving technology. The emergence of new career paths, such as prompt engineering, underscores the importance of staying current and embracing technological advancements. Many companies use numerous software tools, often without realizing the extent of their tech stack. Lauri Erickson emphasizes the importance of integrating these tools to streamline operations and data management, ultimately saving time and resources. This episode focuses on a few key takeaways for our listeners: Empower the employees to focus on the true strengths The power of AI in enhancing efficiencies Continuous adaptation to evolving technology Integration of software and tools Overall, the episode emphasizes the value of fostering a positive company culture, empowering employees, and leveraging outsourcing, technology, and AI to enhance efficiency and employee satisfaction. It also underscores the importance of staying open to new possibilities in the ever-changing business landscape. Thank you to James Christensen, the President of Gateway Bank, for joining in this conversation and adding his additional insight and stories as the co- host for this episode with Lauri and Ben. Located in Tempe, Arizona, Project Pros is a family-owned business that’s dedicated to alleviating the administrative burdens faced by small business owners. Their comprehensive support services are designed to give business owners more time, spanning areas like bookkeeping, HR, social media management, phone answering, and virtual administrative assistance. Project Pros emerged from CEO Lauri Erickson’s understanding of the need to shift small business owners from working ‘in’ their business to working ‘on’ it. The team at Project Pros fosters a synergetic environment, collaborating to find solutions for each client’s unique needs. Their approach emphasizes collaborative problem-solving, ensuring that every team member’s skills contribute to the clients’ success. Project Pros goes beyond traditional outsourcing, streamlining processes to save their clients both time and money. They serve as an extension of their clients’ businesses, partnering at every stage to facilitate the growth and success of those businesses.
In a recent episode of the Culture Crush Business podcast hosted by Kindra Maples, Catherine Mattice, CEO of Civility Partners, and Danielle Pener, Principal Attorney at Alta Employment Law Workplace Investigations, collaborated to illuminate the intricate dynamics of tackling toxic workplace cultures. Throughout their engaging dialogue, Catherine and Danielle explored the nuances of managing workplace culture, emphasizing the dual challenges of reactive responses to crises and proactive strategies for preventing them. They discussed the triggers prompting organizations to seek their expertise, ranging from public scandals to internal acknowledgments of systemic issues, underscoring the complexity of organizational dynamics. Are you looking for a little more guidance in how to tackle improving culture in a toxic workplace? This is your episode to listen to! Kindra Maples and her guests advocated for a comprehensive approach to workplace culture management, advocating for ethical leadership that prioritizes both employee well-being and organizational effectiveness.
On the “Culture Crush Business Podcast,” host Kindra Maples introduces Jonathan Bennett, an executive coach from ClearlyThen Inc., and Amy Looper, CEO of Resilient Growth. They delve into the evolving acceptance of mental health discussions in the workplace, emphasizing the importance of bridging generational gaps in leadership understanding and addressing employee needs. During the interview, Jonathan and Amy explored the challenges of fostering psychological safety and accountability in organizations. They both acknowledge the resistance from some leaders, who often view these initiatives as peripheral to core business goals. The episode makes it clear that transforming leadership and organizational commitment is essential to creating workplaces where employees feel safe, valued, and motivated to do their best. This is a great episode to listen to if you are interested in the importance of building cultures that are safe and strong.
This episode of Culture Crush Business is a real deep dive in the space of building communities that help with growing and positive well being. Kindra deep dives into the journeys of Nathan Coury and Ryan Tomita, two entrepreneurs on a mission to build supportive communities and foster personal growth. Nathan kicks things off by sharing his insights into creating human-centered businesses that prioritize the well-being of employees, leading to remarkable retention rates and minimal staffing challenges. Then, Ryan, the brains behind Middlefinger Mantras, opens up about his struggles with mental health and how they inspired him to create safe spaces for men to find support and empowerment. As if that wasn’t enough, Nathan and Ryan also get into the nitty-gritty of balancing masculine and feminine energies in business. They stress the importance of collaboration and connection, rather than competition, in creating thriving workplace environments. They tackle the stigma head-on and wrap things up with a powerful call to prioritize mental well-being and reach out for support when needed. This episode is a must-listen for anyone looking to cultivate a culture of care and growth in their personal and professional lives.
This episode of the Culture Crush Business podcast is a real one- are you ready for it? This conversation includes insightful moments on personal journeys, mental health, and workplace culture. Host Kindra Maples and guest co-host Karen Nowicki dive in with guests Mathew Blades and Eric Brooker, to discuss the power of vulnerability in fostering connections and supporting employees through challenges. They highlight the importance of initiating difficult conversations, building relationship capital, and creating empathetic workplace cultures. Hear impactful stories, like Eric Brooker’s, illustrating the significance of addressing personal struggles promptly, and gaining insights into navigating high-stakes jobs while prioritizing self-care. Join the conversation to learn how to foster resilience and empathy in your workplace today.
In the latest Culture Crush Business Podcast episode, host Kindra Maples and guest co-host James Christensen dive into the dynamic intersection of military culture, personal values, and high-performance leadership with esteemed guests Waldo Waldman and Dan Clark. The conversation weaves through a captivating exploration of resilience, identity, and the pivotal role belief plays in shaping organizational culture. Dan, drawing from his triumph over paralysis, outlines a three-step approach to nurturing a positive culture—expanded belief, elevated expectations, and empowered behavior. He emphasizes the leader’s crucial role in instilling shared beliefs and fostering transparent communication. Waldo chimes in by stressing the significance of mutual support, admitting mistakes, and aligning with team values. The podcast’s second half delves into the art of professional speaking, emphasizing the importance of customization, embracing discomfort for growth, and the role of vulnerability in ineffective leadership. Dan and Waldo passionately advocate for leaders to connect with all levels of employees, address trust and ego challenges, and embrace a culture of continuous improvement. This riveting and enlightening episode delivers a comprehensive view of leadership, seamlessly weaving together military principles, personal narratives, and actionable advice for fostering a positive and growth-centric organizational culture. There is a take away in here for everyone!!
In this insightful episode of the Culture Crush Business podcast, the concept of culture is explored from various perspectives. Kindra Maples, sets the tone by defining culture as the shared rhythm and essence that emerges when people come together, emphasizing its pervasive influence across all aspects of life. Guests Stephen Smith and Jay Rayhons contribute their experiences in sports and business, discussing the importance of understanding and defining one's culture. The conversation deepens as Jay Rayhons shares his approach to financial work, prioritizing understanding clients' personal goals and values before delving into financial details. This emphasis on recognizing deeper values beyond monetary concerns is connected to leadership and organizational culture. The discussion expands with insights from Stephen Smith on maintaining strong connections within remote or hybrid teams, emphasizing proximity, time, and energy investment. Consistency in leadership is highlighted, drawing parallels to military training and the Ooda loop. Trust within organizations is explored, with mentions of the "Trust Factor" book and its O-factor assessment tool. The episode concludes with the guests encouraging listeners to seek the good in others, contributing positively to organizational culture. The importance of genuine inclusivity, openness, and ongoing improvement is emphasized, providing a holistic exploration of culture in the business context. A few books that were talked about in the conversation: Trust Factor: The Science of Creating High-Performance Companies by Paul J. Zak Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal , Tantum Collins Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace Eleven Rings: The Soul of Success by Phil Jackson and Hugh Delehanty Extreme Ownership: How U.S. Navy Seals Lead and Win by Jocko Willink and Leif Babin A few finals thoughts to take from the conversation: Know yourself and include others on the journey. Look for the good in someone and you will find it.
This Podcast Episode is on “from the vault.” This episode has a very personal side and connection for Kindra and her guest, Jean Brunson. In this podcast episode, Kindra dives into a candid conversation about the evolution of the podcast and its focus on improving company culture. They reflect on how Jean was the one that pushed Kindra towards a more inclusive approach, emphasizing the significance of Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB). The conversation touches on the challenge of addressing diversity and inclusion in the workplace, acknowledging the reluctance some individuals may have in expressing their feelings or concerns due to fear of repercussions. The hosts highlight the need for safe spaces to have open conversations about diversity, recognizing the unique struggles faced by different communities. As the discussion weaves through personal experiences and the impact of diversity in various settings, it emphasizes the multifaceted nature of company culture. They share insights on how the podcast evolved to embrace a broader definition of company culture, extending beyond big corporations to encompass small businesses and diverse groups. The episode also delves into the significance of Juneteenth, tying it to the broader conversation on diversity, inclusion, and belonging. The hosts discuss the recent federal recognition of Juneteenth as a holiday and reflect on the importance of acknowledging historical events that have shaped the experiences of black communities. Throughout the episode, there is an emphasis on the power of conversations, the importance of listening, and the need to create spaces where diverse voices can be heard. Kindra and Jean share their personal growth through this journey, illustrating the transformative impact of intentional efforts to embrace diversity and foster inclusivity in both professional and personal spheres. Thank you Jean Brunson for your contribution to the growth of the Culture Crush Business and Podcast.
In our latest podcast episode, we had the pleasure of hosting Lindsay, a seasoned leader with almost 17 years of dedicated service at Desert Financial Credit Union, and Nikki, a passionate advocate for employee engagement and the driving force behind PeopleForward Network. This conversation, as the others that we have, was open, authentic and natural. The conversation led to examples of both companies leading in a human centered and people focused direction. Lindsay highlighted the importance Desert Financial places on employee satisfaction and creating a workplace culture that empowers and values its staff. This commitment translates into exceptional service for members, where every interaction is more than a transaction. The organization focuses on connection, community, and service to others. Nikki, from PeopleForward Network, provided insights into their mission of sharing resources and insights with a global community of people-first minded leaders. From podcast production to growth consulting, PeopleForward Network collaborates with partners to make a meaningful impact on business development and marketing. These women are making waves in their industries in order to build companies with great cultures. If you are looking for examples, stories, and support for growing your company culture, then this is an episode for you to listen to.
In the modern business landscape, a company’s culture is not just an internal matter. It has evolved into a valuable asset that can significantly impact a company’s success and reputation. We know this! However, having a fantastic company culture is not enough. It’s equally crucial to communicate this culture to the broader community and potential partners. One effective way to achieve this is by partnering with experts that specialize in marketing and telling the story of your company’s exceptional culture, such as achieving recognition as one of the best places to work. Having an outstanding company culture is a remarkable achievement in itself, but it’s not enough if it remains hidden within the walls of your organization. To truly reap the benefits of a great culture, you must share it with your community, industry peers, and potential partners. Many companies face the challenge of being the best-kept secret in terms of culture because they don’t proactively communicate their strengths. We had the chance to highlight two amazing ladies from BestCompaniesAZ to talk about the importance of company culture, the benefits of telling the story of company culture, and discussing the work that led them to this space to help shine the light on other companies. BestCompaniesAZ has the expertise to craft compelling narratives around your culture, highlighting what makes your company unique and showcasing the human side of your organization. They are the cheerleaders that you didn’t know you needed! When potential partners and clients hear stories about your great company culture, they are more likely to view your organization as a desirable partner and provider of goods or services. So let’s start telling more stories about great culture! Are you a company interested in sharing the remarkable story of your outstanding corporate culture? Are you a business seeking to demonstrate to the community just how exceptional your company culture is? Do you specialize in conducting employee engagement surveys that reveal the excellence of your company’s culture? Are you in search of the perfect awards to highlight and elevate the narrative of your company’s culture? Well, then you should listen to this episode!!!
This was a unique episode for the Culture Crush Business Podcast. We are always talking about ways to improve company culture so companies can thrive, and this episode was no different in that aspect. The topic was one that is often left out from the conversation of thriving company cultures, the focus on process improvement and the technology for improving the operations and culture of the company. We discuss the need to focus on technology and resources that will help with the strategic side of the company in order to treat employees as humans rather than machines, which is essential for preventing burnout and maintaining a motivated team. Effective leadership involves identifying and leveraging employees’ strengths and interests. This allows them to excel in their roles and contribute to the company’s growth. Offloading repetitive tasks to AI or outsourcing can free up employees to concentrate on their core competencies. AI can be a game-changer for businesses, especially when handling data-intensive tasks. It can optimize scheduling, automate processes, and even enhance customer experiences, as demonstrated by the example of creating a Taylor Swift-inspired AI bot. The conversation highlights the need to adapt to rapidly evolving technology. The emergence of new career paths, such as prompt engineering, underscores the importance of staying current and embracing technological advancements. Many companies use numerous software tools, often without realizing the extent of their tech stack. Lauri Erickson emphasizes the importance of integrating these tools to streamline operations and data management, ultimately saving time and resources. This episode focuses on a few key takeaways for our listeners: Empower the employees to focus on the true strengths The power of AI in enhancing efficiencies Continuous adaptation to evolving technology Integration of software and tools Overall, the episode emphasizes the value of fostering a positive company culture, empowering employees, and leveraging outsourcing, technology, and AI to enhance efficiency and employee satisfaction. It also underscores the importance of staying open to new possibilities in the ever-changing business landscape. Thank you to James Christensen, the President of Gateway Bank, for joining in this conversation and adding his additional insight and stories as the co- host for this episode with Lauri and Ben. Located in Tempe, Arizona, Project Pros is a family-owned business that’s dedicated to alleviating the administrative burdens faced by small business owners. Their comprehensive support services are designed to give business owners more time, spanning areas like bookkeeping, HR, social media management, phone answering, and virtual administrative assistance. Project Pros emerged from CEO Lauri Erickson’s understanding of the need to shift small business owners from working ‘in’ their business to working ‘on’ it. The team at Project Pros fosters a synergetic environment, collaborating to find solutions for each client’s unique needs. Their approach emphasizes collaborative problem-solving, ensuring that every team member’s skills contribute to the clients’ success. Project Pros goes beyond traditional outsourcing, streamlining processes to save their clients both time and money. They serve as an extension of their clients’ businesses, partnering at every stage to facilitate the growth and success of those businesses.
In a recent episode of the Culture Crush Business podcast hosted by Kindra Maples, Catherine Mattice, CEO of Civility Partners, and Danielle Pener, Principal Attorney at Alta Employment Law Workplace Investigations, collaborated to illuminate the intricate dynamics of tackling toxic workplace cultures. Throughout their engaging dialogue, Catherine and Danielle explored the nuances of managing workplace culture, emphasizing the dual challenges of reactive responses to crises and proactive strategies for preventing them. They discussed the triggers prompting organizations to seek their expertise, ranging from public scandals to internal acknowledgments of systemic issues, underscoring the complexity of organizational dynamics. Are you looking for a little more guidance in how to tackle improving culture in a toxic workplace? This is your episode to listen to! Kindra Maples and her guests advocated for a comprehensive approach to workplace culture management, advocating for ethical leadership that prioritizes both employee well-being and organizational effectiveness.
On the “Culture Crush Business Podcast,” host Kindra Maples introduces Jonathan Bennett, an executive coach from ClearlyThen Inc., and Amy Looper, CEO of Resilient Growth. They delve into the evolving acceptance of mental health discussions in the workplace, emphasizing the importance of bridging generational gaps in leadership understanding and addressing employee needs. During the interview, Jonathan and Amy explored the challenges of fostering psychological safety and accountability in organizations. They both acknowledge the resistance from some leaders, who often view these initiatives as peripheral to core business goals. The episode makes it clear that transforming leadership and organizational commitment is essential to creating workplaces where employees feel safe, valued, and motivated to do their best. This is a great episode to listen to if you are interested in the importance of building cultures that are safe and strong.
This episode of Culture Crush Business is a real deep dive in the space of building communities that help with growing and positive well being. Kindra deep dives into the journeys of Nathan Coury and Ryan Tomita, two entrepreneurs on a mission to build supportive communities and foster personal growth. Nathan kicks things off by sharing his insights into creating human-centered businesses that prioritize the well-being of employees, leading to remarkable retention rates and minimal staffing challenges. Then, Ryan, the brains behind Middlefinger Mantras, opens up about his struggles with mental health and how they inspired him to create safe spaces for men to find support and empowerment. As if that wasn’t enough, Nathan and Ryan also get into the nitty-gritty of balancing masculine and feminine energies in business. They stress the importance of collaboration and connection, rather than competition, in creating thriving workplace environments. They tackle the stigma head-on and wrap things up with a powerful call to prioritize mental well-being and reach out for support when needed. This episode is a must-listen for anyone looking to cultivate a culture of care and growth in their personal and professional lives.
This episode of the Culture Crush Business podcast is a real one- are you ready for it? This conversation includes insightful moments on personal journeys, mental health, and workplace culture. Host Kindra Maples and guest co-host Karen Nowicki dive in with guests Mathew Blades and Eric Brooker, to discuss the power of vulnerability in fostering connections and supporting employees through challenges. They highlight the importance of initiating difficult conversations, building relationship capital, and creating empathetic workplace cultures. Hear impactful stories, like Eric Brooker’s, illustrating the significance of addressing personal struggles promptly, and gaining insights into navigating high-stakes jobs while prioritizing self-care. Join the conversation to learn how to foster resilience and empathy in your workplace today.
In the latest Culture Crush Business Podcast episode, host Kindra Maples and guest co-host James Christensen dive into the dynamic intersection of military culture, personal values, and high-performance leadership with esteemed guests Waldo Waldman and Dan Clark. The conversation weaves through a captivating exploration of resilience, identity, and the pivotal role belief plays in shaping organizational culture. Dan, drawing from his triumph over paralysis, outlines a three-step approach to nurturing a positive culture—expanded belief, elevated expectations, and empowered behavior. He emphasizes the leader’s crucial role in instilling shared beliefs and fostering transparent communication. Waldo chimes in by stressing the significance of mutual support, admitting mistakes, and aligning with team values. The podcast’s second half delves into the art of professional speaking, emphasizing the importance of customization, embracing discomfort for growth, and the role of vulnerability in ineffective leadership. Dan and Waldo passionately advocate for leaders to connect with all levels of employees, address trust and ego challenges, and embrace a culture of continuous improvement. This riveting and enlightening episode delivers a comprehensive view of leadership, seamlessly weaving together military principles, personal narratives, and actionable advice for fostering a positive and growth-centric organizational culture. There is a take away in here for everyone!!
In this insightful episode of the Culture Crush Business podcast, the concept of culture is explored from various perspectives. Kindra Maples, sets the tone by defining culture as the shared rhythm and essence that emerges when people come together, emphasizing its pervasive influence across all aspects of life. Guests Stephen Smith and Jay Rayhons contribute their experiences in sports and business, discussing the importance of understanding and defining one's culture. The conversation deepens as Jay Rayhons shares his approach to financial work, prioritizing understanding clients' personal goals and values before delving into financial details. This emphasis on recognizing deeper values beyond monetary concerns is connected to leadership and organizational culture. The discussion expands with insights from Stephen Smith on maintaining strong connections within remote or hybrid teams, emphasizing proximity, time, and energy investment. Consistency in leadership is highlighted, drawing parallels to military training and the Ooda loop. Trust within organizations is explored, with mentions of the "Trust Factor" book and its O-factor assessment tool. The episode concludes with the guests encouraging listeners to seek the good in others, contributing positively to organizational culture. The importance of genuine inclusivity, openness, and ongoing improvement is emphasized, providing a holistic exploration of culture in the business context. A few books that were talked about in the conversation: Trust Factor: The Science of Creating High-Performance Companies by Paul J. Zak Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal , Tantum Collins Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace Eleven Rings: The Soul of Success by Phil Jackson and Hugh Delehanty Extreme Ownership: How U.S. Navy Seals Lead and Win by Jocko Willink and Leif Babin A few finals thoughts to take from the conversation: Know yourself and include others on the journey. Look for the good in someone and you will find it.
This Podcast Episode is on “from the vault.” This episode has a very personal side and connection for Kindra and her guest, Jean Brunson. In this podcast episode, Kindra dives into a candid conversation about the evolution of the podcast and its focus on improving company culture. They reflect on how Jean was the one that pushed Kindra towards a more inclusive approach, emphasizing the significance of Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB). The conversation touches on the challenge of addressing diversity and inclusion in the workplace, acknowledging the reluctance some individuals may have in expressing their feelings or concerns due to fear of repercussions. The hosts highlight the need for safe spaces to have open conversations about diversity, recognizing the unique struggles faced by different communities. As the discussion weaves through personal experiences and the impact of diversity in various settings, it emphasizes the multifaceted nature of company culture. They share insights on how the podcast evolved to embrace a broader definition of company culture, extending beyond big corporations to encompass small businesses and diverse groups. The episode also delves into the significance of Juneteenth, tying it to the broader conversation on diversity, inclusion, and belonging. The hosts discuss the recent federal recognition of Juneteenth as a holiday and reflect on the importance of acknowledging historical events that have shaped the experiences of black communities. Throughout the episode, there is an emphasis on the power of conversations, the importance of listening, and the need to create spaces where diverse voices can be heard. Kindra and Jean share their personal growth through this journey, illustrating the transformative impact of intentional efforts to embrace diversity and foster inclusivity in both professional and personal spheres. Thank you Jean Brunson for your contribution to the growth of the Culture Crush Business and Podcast.
In our latest podcast episode, we had the pleasure of hosting Lindsay, a seasoned leader with almost 17 years of dedicated service at Desert Financial Credit Union, and Nikki, a passionate advocate for employee engagement and the driving force behind PeopleForward Network. This conversation, as the others that we have, was open, authentic and natural. The conversation led to examples of both companies leading in a human centered and people focused direction. Lindsay highlighted the importance Desert Financial places on employee satisfaction and creating a workplace culture that empowers and values its staff. This commitment translates into exceptional service for members, where every interaction is more than a transaction. The organization focuses on connection, community, and service to others. Nikki, from PeopleForward Network, provided insights into their mission of sharing resources and insights with a global community of people-first minded leaders. From podcast production to growth consulting, PeopleForward Network collaborates with partners to make a meaningful impact on business development and marketing. These women are making waves in their industries in order to build companies with great cultures. If you are looking for examples, stories, and support for growing your company culture, then this is an episode for you to listen to.
In the modern business landscape, a company’s culture is not just an internal matter. It has evolved into a valuable asset that can significantly impact a company’s success and reputation. We know this! However, having a fantastic company culture is not enough. It’s equally crucial to communicate this culture to the broader community and potential partners. One effective way to achieve this is by partnering with experts that specialize in marketing and telling the story of your company’s exceptional culture, such as achieving recognition as one of the best places to work. Having an outstanding company culture is a remarkable achievement in itself, but it’s not enough if it remains hidden within the walls of your organization. To truly reap the benefits of a great culture, you must share it with your community, industry peers, and potential partners. Many companies face the challenge of being the best-kept secret in terms of culture because they don’t proactively communicate their strengths. We had the chance to highlight two amazing ladies from BestCompaniesAZ to talk about the importance of company culture, the benefits of telling the story of company culture, and discussing the work that led them to this space to help shine the light on other companies. BestCompaniesAZ has the expertise to craft compelling narratives around your culture, highlighting what makes your company unique and showcasing the human side of your organization. They are the cheerleaders that you didn’t know you needed! When potential partners and clients hear stories about your great company culture, they are more likely to view your organization as a desirable partner and provider of goods or services. So let’s start telling more stories about great culture! Are you a company interested in sharing the remarkable story of your outstanding corporate culture? Are you a business seeking to demonstrate to the community just how exceptional your company culture is? Do you specialize in conducting employee engagement surveys that reveal the excellence of your company’s culture? Are you in search of the perfect awards to highlight and elevate the narrative of your company’s culture? Well, then you should listen to this episode!!!
This was a unique episode for the Culture Crush Business Podcast. We are always talking about ways to improve company culture so companies can thrive, and this episode was no different in that aspect. The topic was one that is often left out from the conversation of thriving company cultures, the focus on process improvement and the technology for improving the operations and culture of the company. We discuss the need to focus on technology and resources that will help with the strategic side of the company in order to treat employees as humans rather than machines, which is essential for preventing burnout and maintaining a motivated team. Effective leadership involves identifying and leveraging employees’ strengths and interests. This allows them to excel in their roles and contribute to the company’s growth. Offloading repetitive tasks to AI or outsourcing can free up employees to concentrate on their core competencies. AI can be a game-changer for businesses, especially when handling data-intensive tasks. It can optimize scheduling, automate processes, and even enhance customer experiences, as demonstrated by the example of creating a Taylor Swift-inspired AI bot. The conversation highlights the need to adapt to rapidly evolving technology. The emergence of new career paths, such as prompt engineering, underscores the importance of staying current and embracing technological advancements. Many companies use numerous software tools, often without realizing the extent of their tech stack. Lauri Erickson emphasizes the importance of integrating these tools to streamline operations and data management, ultimately saving time and resources. This episode focuses on a few key takeaways for our listeners: Empower the employees to focus on the true strengths The power of AI in enhancing efficiencies Continuous adaptation to evolving technology Integration of software and tools Overall, the episode emphasizes the value of fostering a positive company culture, empowering employees, and leveraging outsourcing, technology, and AI to enhance efficiency and employee satisfaction. It also underscores the importance of staying open to new possibilities in the ever-changing business landscape. Thank you to James Christensen, the President of Gateway Bank, for joining in this conversation and adding his additional insight and stories as the co- host for this episode with Lauri and Ben. Located in Tempe, Arizona, Project Pros is a family-owned business that’s dedicated to alleviating the administrative burdens faced by small business owners. Their comprehensive support services are designed to give business owners more time, spanning areas like bookkeeping, HR, social media management, phone answering, and virtual administrative assistance. Project Pros emerged from CEO Lauri Erickson’s understanding of the need to shift small business owners from working ‘in’ their business to working ‘on’ it. The team at Project Pros fosters a synergetic environment, collaborating to find solutions for each client’s unique needs. Their approach emphasizes collaborative problem-solving, ensuring that every team member’s skills contribute to the clients’ success. Project Pros goes beyond traditional outsourcing, streamlining processes to save their clients both time and money. They serve as an extension of their clients’ businesses, partnering at every stage to facilitate the growth and success of those businesses.
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