Culture Crush Business LLC

Your Human Capital is Your Culture E16

Oct 03, 2021

As the show wrapped up, handshakes and thank yous were exchanged, and Danny and Ken walked out of the studio to face the evening traffic, producer Darrol turned to Kindra, the host of the Culture Crush Business Podcast “I think that was one your best shows so far.” 


Each show gets better and better. The conversations are deeper, the list of resources for companies continues to grow, and the guests seem to get even more comfortable in the studio discussing the ups and downs of company culture. 


Ken McElroy and Danny Openden were upfront and honest with the conversations that they discussed surrounding company culture. According to Ken, “company culture is made up of the traditions, rituals, rules, consistency and especially, the human capital of the company.” 


For MC Companies and Southwest Autism Research & Resource Center, these contributing factors of culture were flipped upside down during covid. Their leaders and teams have had to work through this. The two of them discussed ways they are working through this and how they are trying to grow their culture again and even stronger. 


Both companies are doing amazing things to support their community and their people. We hope that everyone takes the time to listen in and follow both companies to see what they are up to next.

MC Companies

This show is great for all audiences:


  • If you are a leader that is struggling to grow your team virtually while balancing coming back to the office in person- then you should listen up.
  • If you are a leader looking for tangible resources to help improve your company’s culture- then you should listen up. 
  • If you are passionate about supporting your teams and their growth- then you should listen up. 
  • If you are just looking for some good books to read about leadership and growth- you should listen up.


MC Companies has been making Real estate Investing simple since 2001. The founder’s Ross McCallister and Ken McElroy have been leaders in the industry for over 30 years and have helped many achieve their dreams of Real Estate Investing a reality. The philosophy of both is rooted in the fundamentals of Management, Ownership and Preservation of each asset. They act as the stewards of the company and maintain an active role in every quadrant of the organization. 


Real Estate Investing is MC Companies’ core business and they know the best way to provide the highest returns is to manage each asset themselves. Lesley Brice, the President and Partner at MC Companies leads the Management and Finance teams that make MC Companies successful. She and her team drive the performance of each asset to ensure the best returns for each investment with the long-term goals in mind.


MC Companies tag line is “Sharing the Good Life” and that means something different to everyone. For Investors, it means that the company performs at its highest level and helps them achieve financial security, look towards the future and prepare for what comes next. They do this by advising and making smart investments. This means careful market analysis and intelligent stewardship of the assets.


For residents, Sharing the Good Life means providing the best in class customer service and value. MC is diligent in the quest to stay in touch through customers’ journey. They look for every touch point to be an opportunity to take in their customers’ feedback and keep happy residents happy for as long as they choose to call MC Companies’ apartment homes…home.

Alcyon Consulting

For employees, Sharing the Good Life means that as a company they value their people…there is no company without great people doing great things. Culture is not something that just happens at MC it is tended to with purpose and passion. Teams are encouraged to get involved in the community and given every path to do so from paid time off to volunteer to the opportunity to donate vacation days to charity.

Ken McElroy

Ken McElroy has lived and breathed real estate for his entire adult life, learning from the ground up. Ken got his start during college, when he took a job managing an apartment complex. What began as a way to simply cover his room and board ignited his entrepreneurial spirit.


The turning point came when the property owner dropped by the office to pick up his check for the month. Ken decided that one day he would be on the other side of the desk, picking up his own check. Fueled by that determination, Ken bought his first investment property not long afterwards. It was a small property that barely turned a profit, but it didn’t matter. Ken was hooked.


Since then, Ken has experienced great success in the real estate world – from investment analysis and property management to acquisitions and property development. Together with his real estate investment company, MC Companies, Ken has transacted over $1 billion in real estate.


Today, Ken is committed to helping as many people as possible to achieve financial freedom through real estate. He shares his expertise with thousands of people around the world through his immensely popular YouTube channel, and is a sought-after speaker on real estate investing at events around the world.


In addition to all of that, Ken is the author of the best-selling books The ABC’s of Real Estate Investing, The Advanced Guide to Real Estate Investing, The ABC’s of Property Management, and most recently his book on entrepreneurship, The Sleeping Giant. As the Real Estate Advisor to Robert Kiyosaki of The Rich Dad Company, Ken is also a chapter contributor in the newly released Rich Dad book, More Important Than Money: an Entrepreneur’s Team.


Ken lives with his family in Scottsdale, Arizona. He is probably mulling over a deal right this second.


Connect with Ken on FacebookTwitter and Instagram, and follow MC Companies on LinkedIn.

Established in 1997, Southwest Autism Research & Resource Center (SARRC) is an internationally recognized nonprofit that conducts innovative research, provides evidence-based practices, disseminates effective training and builds inclusive communities for individuals with autism and their families.



SARRC is dedicated to autism research, education, evidence-based treatment, and community outreach. Additionally, SARRC is one of the only autism organizations in the world that provides a lifetime of services for individuals and their families while also conducting cutting edge research. 


We’re also an entrepreneurial nonprofit, with less than three percent of annual revenue coming from state and federal funding. Our 18,000-square-foot Campus for Exceptional Children and our 10,000-square-foot Colonel Harland D. Sanders Center for Autism Studies, co-located with our Vocational & Life Skills Academy, are state-of-the-art clinical centers that serve as models for similar research and resource facilities.

SARRC
Daniel Openden

Daniel Openden, Ph.D., BCBA-D is President and CEO of the Southwest Autism Research & Resource Center (SARRC) in Phoenix, Arizona. SARRC is an internationally recognized nonprofit organization dedicated to autism research, education, evidence-based treatment, and community outreach to support individuals with autism and their families throughout their lifetimes.


The 18,000-square-foot Campus for Exceptional Children and 10,000-square-foot Sander’s Center for Autism Studies co-located with SARRC’s Vocational & Life Skills Academy are state-of-the-art clinical centers that serve as models for similar research and resource facilities.


In 2007, Dr. Openden was recruited to SARRC from the renowned Koegel Autism Center at the University of California, Santa Barbara to serve as SARRC’s Vice President and Clinical Services Director. Since joining SARRC, Dr. Openden has advanced the center’s clinical programs and services, including an inclusive preschool, a comprehensive home-based program, a parent training program for families living in rural/remote areas, and school consultation.


In 2009, Dr. Openden and Dr. Christopher J. Smith, SARRC’s VP & Research Director, received funding to initiate and research SARRC’s Remote Telemedicine Program to provide follow up access to services via the internet for families living outside Maricopa County. In 2011, the Centers for Medicare and Medicaid Services (CMS) identified SARRC’s innovative, cutting edge inclusive preschool among the most promising practices in autism services to influence the development of effective care systems in other states.


Dr. Openden is a Board Certified Behavior Analyst—Doctoral (BCBA-D) and is licensed as a behavior analyst in Arizona. He has expertise in developing training programs for teaching parents and professionals to implement Pivotal Response Treatment (PRT), a comprehensive, evidence-based treatment model for children with ASD.


Dr. Openden has worked extensively with families with children, adolescents and adults with ASD; provided consulting and training for school districts across the country; presented research at regional, state, national and international conventions; served as Associate Editor for the Journal of Positive Behavior Interventions (JPBI) from 2008-2013; and been published in several peer reviewed journals and book chapters in the field.


Dr. Openden is also an adjunct professor at Arizona State University (ASU) and serves on the Autism Speaks Family Services Committee; Scientific Council of the Organization for Autism Research (OAR); Arizona State University President’s Advisory Community Council; Feeding Matters Medical Professional Council; and the Arizona Autism Coalition Advisory Committee.


Further, he is a founding member of the Council on Autism Services (CAS), a networking organization that brings together Presidents, CEOs, Executive Directors, Clinical Directors, and Program Directors to share high level information and identify gaps facing autism service delivery organizations. Dr. Openden was honored as one of the Phoenix Business Journal’s “Forty Under 40” up-and-coming community leaders in 2011 and in 2015 he was honored as one of the “Most Inspired Leaders.”


Dr. Openden graduated from the University of California, Santa Barbara with a bachelor’s degree in sociology and a master’s and Ph.D. in Education with an emphasis in special education, disability and risk studies.


Connect with Dr. Openden on LinkedIn and follow SARRC on Facebook.

Resources

You can join the open source information network for this podcast at:

https://www.facebook.com/groups/culturecrush

To subscribe to our monthly newsletter visit:

https://www.culturecrushbusiness.com/subscribe/


Our contact information:

culturecrushpodcast@gmail.com


www.culturecrushbusiness.com


Social Media


Enjoy New Shows

Latest Podcasts

25 Apr, 2024
This episode of Culture Crush Business is a real deep dive in the space of building communities that help with growing and positive well being. Kindra deep dives into the journeys of Nathan Coury and Ryan Tomita, two entrepreneurs on a mission to build supportive communities and foster personal growth. Nathan kicks things off by sharing his insights into creating human-centered businesses that prioritize the well-being of employees, leading to remarkable retention rates and minimal staffing challenges. Then, Ryan, the brains behind Middlefinger Mantras, opens up about his struggles with mental health and how they inspired him to create safe spaces for men to find support and empowerment.  As if that wasn’t enough, Nathan and Ryan also get into the nitty-gritty of balancing masculine and feminine energies in business. They stress the importance of collaboration and connection, rather than competition, in creating thriving workplace environments. They tackle the stigma head-on and wrap things up with a powerful call to prioritize mental well-being and reach out for support when needed. This episode is a must-listen for anyone looking to cultivate a culture of care and growth in their personal and professional lives.
20 Mar, 2024
This episode of the Culture Crush Business Podcast explores the imperative of fostering inclusive company cultures through a fruitful conversation with Elena Joy Thurston and Gabe Hagen. The discussion underscores the need for inclusive leadership, especially with changing workforce demographics, emphasizing small changes to enhance belonging and engagement.  Additionally, the conversation delves into communication challenges in food service businesses, with Gabe using digital checklists to facilitate staff feedback. Elena advocates for non-binary thinking, emphasizing impact over intent, and both guests stress the importance of vulnerability, learning, and adaptation in creating inclusive work cultures. Overall, the episode emphasizes fostering inclusive cultures in corporate settings to attract diverse talent, focusing on communication, accountability, and continuous improvement.
14 Feb, 2024
This episode of the Culture Crush Business podcast is a real one- are you ready for it? This conversation includes insightful moments on personal journeys, mental health, and workplace culture. Host Kindra Maples and guest co-host Karen Nowicki dive in with guests Mathew Blades and Eric Brooker, to discuss the power of vulnerability in fostering connections and supporting employees through challenges.  They highlight the importance of initiating difficult conversations, building relationship capital, and creating empathetic workplace cultures. Hear impactful stories, like Eric Brooker’s, illustrating the significance of addressing personal struggles promptly, and gaining insights into navigating high-stakes jobs while prioritizing self-care. Join the conversation to learn how to foster resilience and empathy in your workplace today.
05 Feb, 2024
In the latest Culture Crush Business Podcast episode, host Kindra Maples and guest co-host James Christensen dive into the dynamic intersection of military culture, personal values, and high-performance leadership with esteemed guests Waldo Waldman and Dan Clark. The conversation weaves through a captivating exploration of resilience, identity, and the pivotal role belief plays in shaping organizational culture.  Dan, drawing from his triumph over paralysis, outlines a three-step approach to nurturing a positive culture—expanded belief, elevated expectations, and empowered behavior. He emphasizes the leader’s crucial role in instilling shared beliefs and fostering transparent communication. Waldo chimes in by stressing the significance of mutual support, admitting mistakes, and aligning with team values. The podcast’s second half delves into the art of professional speaking, emphasizing the importance of customization, embracing discomfort for growth, and the role of vulnerability in ineffective leadership. Dan and Waldo passionately advocate for leaders to connect with all levels of employees, address trust and ego challenges, and embrace a culture of continuous improvement. This riveting and enlightening episode delivers a comprehensive view of leadership, seamlessly weaving together military principles, personal narratives, and actionable advice for fostering a positive and growth-centric organizational culture. There is a take away in here for everyone!!
By Kindra Maples 23 Jan, 2024
In this insightful episode of the Culture Crush Business podcast, the concept of culture is explored from various perspectives. Kindra Maples, sets the tone by defining culture as the shared rhythm and essence that emerges when people come together, emphasizing its pervasive influence across all aspects of life. Guests Stephen Smith and Jay Rayhons contribute their experiences in sports and business, discussing the importance of understanding and defining one's culture. The conversation deepens as Jay Rayhons shares his approach to financial work, prioritizing understanding clients' personal goals and values before delving into financial details. This emphasis on recognizing deeper values beyond monetary concerns is connected to leadership and organizational culture. The discussion expands with insights from Stephen Smith on maintaining strong connections within remote or hybrid teams, emphasizing proximity, time, and energy investment. Consistency in leadership is highlighted, drawing parallels to military training and the Ooda loop. Trust within organizations is explored, with mentions of the "Trust Factor" book and its O-factor assessment tool. The episode concludes with the guests encouraging listeners to seek the good in others, contributing positively to organizational culture. The importance of genuine inclusivity, openness, and ongoing improvement is emphasized, providing a holistic exploration of culture in the business context. A few books that were talked about in the conversation: Trust Factor: The Science of Creating High-Performance Companies by Paul J. Zak Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal , Tantum Collins Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace Eleven Rings: The Soul of Success by Phil Jackson and Hugh Delehanty Extreme Ownership: How U.S. Navy Seals Lead and Win by Jocko Willink and Leif Babin A few finals thoughts to take from the conversation:  Know yourself and include others on the journey. Look for the good in someone and you will find it.
12 Dec, 2023
This Podcast Episode is on “from the vault.” This episode has a very personal side and connection for Kindra and her guest, Jean Brunson. In this podcast episode, Kindra dives into a candid conversation about the evolution of the podcast and its focus on improving company culture. They reflect on how Jean was the one that pushed Kindra towards a more inclusive approach, emphasizing the significance of Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB). The conversation touches on the challenge of addressing diversity and inclusion in the workplace, acknowledging the reluctance some individuals may have in expressing their feelings or concerns due to fear of repercussions. The hosts highlight the need for safe spaces to have open conversations about diversity, recognizing the unique struggles faced by different communities. As the discussion weaves through personal experiences and the impact of diversity in various settings, it emphasizes the multifaceted nature of company culture. They share insights on how the podcast evolved to embrace a broader definition of company culture, extending beyond big corporations to encompass small businesses and diverse groups. The episode also delves into the significance of Juneteenth, tying it to the broader conversation on diversity, inclusion, and belonging. The hosts discuss the recent federal recognition of Juneteenth as a holiday and reflect on the importance of acknowledging historical events that have shaped the experiences of black communities. Throughout the episode, there is an emphasis on the power of conversations, the importance of listening, and the need to create spaces where diverse voices can be heard. Kindra and Jean share their personal growth through this journey, illustrating the transformative impact of intentional efforts to embrace diversity and foster inclusivity in both professional and personal spheres. Thank you Jean Brunson for your contribution to the growth of the Culture Crush Business and Podcast.
20 Nov, 2023
In our latest podcast episode, we had the pleasure of hosting Lindsay, a seasoned leader with almost 17 years of dedicated service at Desert Financial Credit Union, and Nikki, a passionate advocate for employee engagement and the driving force behind PeopleForward Network. This conversation, as the others that we have, was open, authentic and natural. The conversation led to examples of both companies leading in a human centered and people focused direction.  Lindsay highlighted the importance Desert Financial places on employee satisfaction and creating a workplace culture that empowers and values its staff. This commitment translates into exceptional service for members, where every interaction is more than a transaction. The organization focuses on connection, community, and service to others. Nikki, from PeopleForward Network, provided insights into their mission of sharing resources and insights with a global community of people-first minded leaders. From podcast production to growth consulting, PeopleForward Network collaborates with partners to make a meaningful impact on business development and marketing. These women are making waves in their industries in order to build companies with great cultures. If you are looking for examples, stories, and support for growing your company culture, then this is an episode for you to listen to.
27 Oct, 2023
In the modern business landscape, a company’s culture is not just an internal matter. It has evolved into a valuable asset that can significantly impact a company’s success and reputation. We know this! However, having a fantastic company culture is not enough. It’s equally crucial to communicate this culture to the broader community and potential partners. One effective way to achieve this is by partnering with experts that specialize in marketing and telling the story of your company’s exceptional culture, such as achieving recognition as one of the best places to work. Having an outstanding company culture is a remarkable achievement in itself, but it’s not enough if it remains hidden within the walls of your organization. To truly reap the benefits of a great culture, you must share it with your community, industry peers, and potential partners. Many companies face the challenge of being the best-kept secret in terms of culture because they don’t proactively communicate their strengths. We had the chance to highlight two amazing ladies from BestCompaniesAZ to talk about the importance of company culture, the benefits of telling the story of company culture, and discussing the work that led them to this space to help shine the light on other companies. BestCompaniesAZ has the expertise to craft compelling narratives around your culture, highlighting what makes your company unique and showcasing the human side of your organization. They are the cheerleaders that you didn’t know you needed! When potential partners and clients hear stories about your great company culture, they are more likely to view your organization as a desirable partner and provider of goods or services. So let’s start telling more stories about great culture! Are you a company interested in sharing the remarkable story of your outstanding corporate culture? Are you a business seeking to demonstrate to the community just how exceptional your company culture is? Do you specialize in conducting employee engagement surveys that reveal the excellence of your company’s culture?  Are you in search of the perfect awards to highlight and elevate the narrative of your company’s culture? Well, then you should listen to this episode!!!
12 Sep, 2023
This was a unique episode for the Culture Crush Business Podcast. We are always talking about ways to improve company culture so companies can thrive, and this episode was no different in that aspect. The topic was one that is often left out from the conversation of thriving company cultures, the focus on process improvement and the technology for improving the operations and culture of the company.  We discuss the need to focus on technology and resources that will help with the strategic side of the company in order to treat employees as humans rather than machines, which is essential for preventing burnout and maintaining a motivated team. Effective leadership involves identifying and leveraging employees’ strengths and interests. This allows them to excel in their roles and contribute to the company’s growth. Offloading repetitive tasks to AI or outsourcing can free up employees to concentrate on their core competencies. AI can be a game-changer for businesses, especially when handling data-intensive tasks. It can optimize scheduling, automate processes, and even enhance customer experiences, as demonstrated by the example of creating a Taylor Swift-inspired AI bot. The conversation highlights the need to adapt to rapidly evolving technology. The emergence of new career paths, such as prompt engineering, underscores the importance of staying current and embracing technological advancements. Many companies use numerous software tools, often without realizing the extent of their tech stack. Lauri Erickson emphasizes the importance of integrating these tools to streamline operations and data management, ultimately saving time and resources. This episode focuses on a few key takeaways for our listeners: Empower the employees to focus on the true strengths The power of AI in enhancing efficiencies Continuous adaptation to evolving technology Integration of software and tools Overall, the episode emphasizes the value of fostering a positive company culture, empowering employees, and leveraging outsourcing, technology, and AI to enhance efficiency and employee satisfaction. It also underscores the importance of staying open to new possibilities in the ever-changing business landscape. Thank you to James Christensen, the President of Gateway Bank, for joining in this conversation and adding his additional insight and stories as the co- host for this episode with Lauri and Ben. Located in Tempe, Arizona, Project Pros is a family-owned business that’s dedicated to alleviating the administrative burdens faced by small business owners. Their comprehensive support services are designed to give business owners more time, spanning areas like bookkeeping, HR, social media management, phone answering, and virtual administrative assistance. Project Pros emerged from CEO Lauri Erickson’s understanding of the need to shift small business owners from working ‘in’ their business to working ‘on’ it. The team at Project Pros fosters a synergetic environment, collaborating to find solutions for each client’s unique needs. Their approach emphasizes collaborative problem-solving, ensuring that every team member’s skills contribute to the clients’ success. Project Pros goes beyond traditional outsourcing, streamlining processes to save their clients both time and money. They serve as an extension of their clients’ businesses, partnering at every stage to facilitate the growth and success of those businesses.
17 Aug, 2023
When it comes to improving company culture, there are a tremendous amount of resources out there to help companies. Finding which resources are the right fit for your company is the tricky part. Lucky for you, we brought together two amazing ladies that offer support that can improve all companies! These resources help to bring creativity and clarity to your teams! This conversation talked about the support and structure that both Sarah’s company and Anca’s company can help provide to others. There is a fear of failure and these ladies are here to help build the teams so that the fear can be concurred and supported. Investing in outside support and facilitation is one of the best things a company can do to help improve their teams and company culture. Facilitators use techniques that stimulate creative thinking and innovation- and these ladies are the pinnacle of creativity! You should listen to this podcast if you….  are having trouble communicating with your team and trying to find the right resources to help. would like to find a unique way to improve your meetings and sharing top highlights with the company. need a little support defining the goals of the meetings and the communication taking place. are ready to invest in your company to improve the culture of the people and the company as a whole. if you need a little help capturing and synthesizing the details from your meetings. Culture Crush is here to support and it starts with these two amazing women led companies!
Show More
25 Apr, 2024
This episode of Culture Crush Business is a real deep dive in the space of building communities that help with growing and positive well being. Kindra deep dives into the journeys of Nathan Coury and Ryan Tomita, two entrepreneurs on a mission to build supportive communities and foster personal growth. Nathan kicks things off by sharing his insights into creating human-centered businesses that prioritize the well-being of employees, leading to remarkable retention rates and minimal staffing challenges. Then, Ryan, the brains behind Middlefinger Mantras, opens up about his struggles with mental health and how they inspired him to create safe spaces for men to find support and empowerment.  As if that wasn’t enough, Nathan and Ryan also get into the nitty-gritty of balancing masculine and feminine energies in business. They stress the importance of collaboration and connection, rather than competition, in creating thriving workplace environments. They tackle the stigma head-on and wrap things up with a powerful call to prioritize mental well-being and reach out for support when needed. This episode is a must-listen for anyone looking to cultivate a culture of care and growth in their personal and professional lives.
20 Mar, 2024
This episode of the Culture Crush Business Podcast explores the imperative of fostering inclusive company cultures through a fruitful conversation with Elena Joy Thurston and Gabe Hagen. The discussion underscores the need for inclusive leadership, especially with changing workforce demographics, emphasizing small changes to enhance belonging and engagement.  Additionally, the conversation delves into communication challenges in food service businesses, with Gabe using digital checklists to facilitate staff feedback. Elena advocates for non-binary thinking, emphasizing impact over intent, and both guests stress the importance of vulnerability, learning, and adaptation in creating inclusive work cultures. Overall, the episode emphasizes fostering inclusive cultures in corporate settings to attract diverse talent, focusing on communication, accountability, and continuous improvement.
14 Feb, 2024
This episode of the Culture Crush Business podcast is a real one- are you ready for it? This conversation includes insightful moments on personal journeys, mental health, and workplace culture. Host Kindra Maples and guest co-host Karen Nowicki dive in with guests Mathew Blades and Eric Brooker, to discuss the power of vulnerability in fostering connections and supporting employees through challenges.  They highlight the importance of initiating difficult conversations, building relationship capital, and creating empathetic workplace cultures. Hear impactful stories, like Eric Brooker’s, illustrating the significance of addressing personal struggles promptly, and gaining insights into navigating high-stakes jobs while prioritizing self-care. Join the conversation to learn how to foster resilience and empathy in your workplace today.
05 Feb, 2024
In the latest Culture Crush Business Podcast episode, host Kindra Maples and guest co-host James Christensen dive into the dynamic intersection of military culture, personal values, and high-performance leadership with esteemed guests Waldo Waldman and Dan Clark. The conversation weaves through a captivating exploration of resilience, identity, and the pivotal role belief plays in shaping organizational culture.  Dan, drawing from his triumph over paralysis, outlines a three-step approach to nurturing a positive culture—expanded belief, elevated expectations, and empowered behavior. He emphasizes the leader’s crucial role in instilling shared beliefs and fostering transparent communication. Waldo chimes in by stressing the significance of mutual support, admitting mistakes, and aligning with team values. The podcast’s second half delves into the art of professional speaking, emphasizing the importance of customization, embracing discomfort for growth, and the role of vulnerability in ineffective leadership. Dan and Waldo passionately advocate for leaders to connect with all levels of employees, address trust and ego challenges, and embrace a culture of continuous improvement. This riveting and enlightening episode delivers a comprehensive view of leadership, seamlessly weaving together military principles, personal narratives, and actionable advice for fostering a positive and growth-centric organizational culture. There is a take away in here for everyone!!
By Kindra Maples 23 Jan, 2024
In this insightful episode of the Culture Crush Business podcast, the concept of culture is explored from various perspectives. Kindra Maples, sets the tone by defining culture as the shared rhythm and essence that emerges when people come together, emphasizing its pervasive influence across all aspects of life. Guests Stephen Smith and Jay Rayhons contribute their experiences in sports and business, discussing the importance of understanding and defining one's culture. The conversation deepens as Jay Rayhons shares his approach to financial work, prioritizing understanding clients' personal goals and values before delving into financial details. This emphasis on recognizing deeper values beyond monetary concerns is connected to leadership and organizational culture. The discussion expands with insights from Stephen Smith on maintaining strong connections within remote or hybrid teams, emphasizing proximity, time, and energy investment. Consistency in leadership is highlighted, drawing parallels to military training and the Ooda loop. Trust within organizations is explored, with mentions of the "Trust Factor" book and its O-factor assessment tool. The episode concludes with the guests encouraging listeners to seek the good in others, contributing positively to organizational culture. The importance of genuine inclusivity, openness, and ongoing improvement is emphasized, providing a holistic exploration of culture in the business context. A few books that were talked about in the conversation: Trust Factor: The Science of Creating High-Performance Companies by Paul J. Zak Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal , Tantum Collins Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace Eleven Rings: The Soul of Success by Phil Jackson and Hugh Delehanty Extreme Ownership: How U.S. Navy Seals Lead and Win by Jocko Willink and Leif Babin A few finals thoughts to take from the conversation:  Know yourself and include others on the journey. Look for the good in someone and you will find it.
12 Dec, 2023
This Podcast Episode is on “from the vault.” This episode has a very personal side and connection for Kindra and her guest, Jean Brunson. In this podcast episode, Kindra dives into a candid conversation about the evolution of the podcast and its focus on improving company culture. They reflect on how Jean was the one that pushed Kindra towards a more inclusive approach, emphasizing the significance of Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB). The conversation touches on the challenge of addressing diversity and inclusion in the workplace, acknowledging the reluctance some individuals may have in expressing their feelings or concerns due to fear of repercussions. The hosts highlight the need for safe spaces to have open conversations about diversity, recognizing the unique struggles faced by different communities. As the discussion weaves through personal experiences and the impact of diversity in various settings, it emphasizes the multifaceted nature of company culture. They share insights on how the podcast evolved to embrace a broader definition of company culture, extending beyond big corporations to encompass small businesses and diverse groups. The episode also delves into the significance of Juneteenth, tying it to the broader conversation on diversity, inclusion, and belonging. The hosts discuss the recent federal recognition of Juneteenth as a holiday and reflect on the importance of acknowledging historical events that have shaped the experiences of black communities. Throughout the episode, there is an emphasis on the power of conversations, the importance of listening, and the need to create spaces where diverse voices can be heard. Kindra and Jean share their personal growth through this journey, illustrating the transformative impact of intentional efforts to embrace diversity and foster inclusivity in both professional and personal spheres. Thank you Jean Brunson for your contribution to the growth of the Culture Crush Business and Podcast.
20 Nov, 2023
In our latest podcast episode, we had the pleasure of hosting Lindsay, a seasoned leader with almost 17 years of dedicated service at Desert Financial Credit Union, and Nikki, a passionate advocate for employee engagement and the driving force behind PeopleForward Network. This conversation, as the others that we have, was open, authentic and natural. The conversation led to examples of both companies leading in a human centered and people focused direction.  Lindsay highlighted the importance Desert Financial places on employee satisfaction and creating a workplace culture that empowers and values its staff. This commitment translates into exceptional service for members, where every interaction is more than a transaction. The organization focuses on connection, community, and service to others. Nikki, from PeopleForward Network, provided insights into their mission of sharing resources and insights with a global community of people-first minded leaders. From podcast production to growth consulting, PeopleForward Network collaborates with partners to make a meaningful impact on business development and marketing. These women are making waves in their industries in order to build companies with great cultures. If you are looking for examples, stories, and support for growing your company culture, then this is an episode for you to listen to.
27 Oct, 2023
In the modern business landscape, a company’s culture is not just an internal matter. It has evolved into a valuable asset that can significantly impact a company’s success and reputation. We know this! However, having a fantastic company culture is not enough. It’s equally crucial to communicate this culture to the broader community and potential partners. One effective way to achieve this is by partnering with experts that specialize in marketing and telling the story of your company’s exceptional culture, such as achieving recognition as one of the best places to work. Having an outstanding company culture is a remarkable achievement in itself, but it’s not enough if it remains hidden within the walls of your organization. To truly reap the benefits of a great culture, you must share it with your community, industry peers, and potential partners. Many companies face the challenge of being the best-kept secret in terms of culture because they don’t proactively communicate their strengths. We had the chance to highlight two amazing ladies from BestCompaniesAZ to talk about the importance of company culture, the benefits of telling the story of company culture, and discussing the work that led them to this space to help shine the light on other companies. BestCompaniesAZ has the expertise to craft compelling narratives around your culture, highlighting what makes your company unique and showcasing the human side of your organization. They are the cheerleaders that you didn’t know you needed! When potential partners and clients hear stories about your great company culture, they are more likely to view your organization as a desirable partner and provider of goods or services. So let’s start telling more stories about great culture! Are you a company interested in sharing the remarkable story of your outstanding corporate culture? Are you a business seeking to demonstrate to the community just how exceptional your company culture is? Do you specialize in conducting employee engagement surveys that reveal the excellence of your company’s culture?  Are you in search of the perfect awards to highlight and elevate the narrative of your company’s culture? Well, then you should listen to this episode!!!
12 Sep, 2023
This was a unique episode for the Culture Crush Business Podcast. We are always talking about ways to improve company culture so companies can thrive, and this episode was no different in that aspect. The topic was one that is often left out from the conversation of thriving company cultures, the focus on process improvement and the technology for improving the operations and culture of the company.  We discuss the need to focus on technology and resources that will help with the strategic side of the company in order to treat employees as humans rather than machines, which is essential for preventing burnout and maintaining a motivated team. Effective leadership involves identifying and leveraging employees’ strengths and interests. This allows them to excel in their roles and contribute to the company’s growth. Offloading repetitive tasks to AI or outsourcing can free up employees to concentrate on their core competencies. AI can be a game-changer for businesses, especially when handling data-intensive tasks. It can optimize scheduling, automate processes, and even enhance customer experiences, as demonstrated by the example of creating a Taylor Swift-inspired AI bot. The conversation highlights the need to adapt to rapidly evolving technology. The emergence of new career paths, such as prompt engineering, underscores the importance of staying current and embracing technological advancements. Many companies use numerous software tools, often without realizing the extent of their tech stack. Lauri Erickson emphasizes the importance of integrating these tools to streamline operations and data management, ultimately saving time and resources. This episode focuses on a few key takeaways for our listeners: Empower the employees to focus on the true strengths The power of AI in enhancing efficiencies Continuous adaptation to evolving technology Integration of software and tools Overall, the episode emphasizes the value of fostering a positive company culture, empowering employees, and leveraging outsourcing, technology, and AI to enhance efficiency and employee satisfaction. It also underscores the importance of staying open to new possibilities in the ever-changing business landscape. Thank you to James Christensen, the President of Gateway Bank, for joining in this conversation and adding his additional insight and stories as the co- host for this episode with Lauri and Ben. Located in Tempe, Arizona, Project Pros is a family-owned business that’s dedicated to alleviating the administrative burdens faced by small business owners. Their comprehensive support services are designed to give business owners more time, spanning areas like bookkeeping, HR, social media management, phone answering, and virtual administrative assistance. Project Pros emerged from CEO Lauri Erickson’s understanding of the need to shift small business owners from working ‘in’ their business to working ‘on’ it. The team at Project Pros fosters a synergetic environment, collaborating to find solutions for each client’s unique needs. Their approach emphasizes collaborative problem-solving, ensuring that every team member’s skills contribute to the clients’ success. Project Pros goes beyond traditional outsourcing, streamlining processes to save their clients both time and money. They serve as an extension of their clients’ businesses, partnering at every stage to facilitate the growth and success of those businesses.
17 Aug, 2023
When it comes to improving company culture, there are a tremendous amount of resources out there to help companies. Finding which resources are the right fit for your company is the tricky part. Lucky for you, we brought together two amazing ladies that offer support that can improve all companies! These resources help to bring creativity and clarity to your teams! This conversation talked about the support and structure that both Sarah’s company and Anca’s company can help provide to others. There is a fear of failure and these ladies are here to help build the teams so that the fear can be concurred and supported. Investing in outside support and facilitation is one of the best things a company can do to help improve their teams and company culture. Facilitators use techniques that stimulate creative thinking and innovation- and these ladies are the pinnacle of creativity! You should listen to this podcast if you….  are having trouble communicating with your team and trying to find the right resources to help. would like to find a unique way to improve your meetings and sharing top highlights with the company. need a little support defining the goals of the meetings and the communication taking place. are ready to invest in your company to improve the culture of the people and the company as a whole. if you need a little help capturing and synthesizing the details from your meetings. Culture Crush is here to support and it starts with these two amazing women led companies!
Show More
25 Apr, 2024
This episode of Culture Crush Business is a real deep dive in the space of building communities that help with growing and positive well being. Kindra deep dives into the journeys of Nathan Coury and Ryan Tomita, two entrepreneurs on a mission to build supportive communities and foster personal growth. Nathan kicks things off by sharing his insights into creating human-centered businesses that prioritize the well-being of employees, leading to remarkable retention rates and minimal staffing challenges. Then, Ryan, the brains behind Middlefinger Mantras, opens up about his struggles with mental health and how they inspired him to create safe spaces for men to find support and empowerment.  As if that wasn’t enough, Nathan and Ryan also get into the nitty-gritty of balancing masculine and feminine energies in business. They stress the importance of collaboration and connection, rather than competition, in creating thriving workplace environments. They tackle the stigma head-on and wrap things up with a powerful call to prioritize mental well-being and reach out for support when needed. This episode is a must-listen for anyone looking to cultivate a culture of care and growth in their personal and professional lives.
20 Mar, 2024
This episode of the Culture Crush Business Podcast explores the imperative of fostering inclusive company cultures through a fruitful conversation with Elena Joy Thurston and Gabe Hagen. The discussion underscores the need for inclusive leadership, especially with changing workforce demographics, emphasizing small changes to enhance belonging and engagement.  Additionally, the conversation delves into communication challenges in food service businesses, with Gabe using digital checklists to facilitate staff feedback. Elena advocates for non-binary thinking, emphasizing impact over intent, and both guests stress the importance of vulnerability, learning, and adaptation in creating inclusive work cultures. Overall, the episode emphasizes fostering inclusive cultures in corporate settings to attract diverse talent, focusing on communication, accountability, and continuous improvement.
14 Feb, 2024
This episode of the Culture Crush Business podcast is a real one- are you ready for it? This conversation includes insightful moments on personal journeys, mental health, and workplace culture. Host Kindra Maples and guest co-host Karen Nowicki dive in with guests Mathew Blades and Eric Brooker, to discuss the power of vulnerability in fostering connections and supporting employees through challenges.  They highlight the importance of initiating difficult conversations, building relationship capital, and creating empathetic workplace cultures. Hear impactful stories, like Eric Brooker’s, illustrating the significance of addressing personal struggles promptly, and gaining insights into navigating high-stakes jobs while prioritizing self-care. Join the conversation to learn how to foster resilience and empathy in your workplace today.
05 Feb, 2024
In the latest Culture Crush Business Podcast episode, host Kindra Maples and guest co-host James Christensen dive into the dynamic intersection of military culture, personal values, and high-performance leadership with esteemed guests Waldo Waldman and Dan Clark. The conversation weaves through a captivating exploration of resilience, identity, and the pivotal role belief plays in shaping organizational culture.  Dan, drawing from his triumph over paralysis, outlines a three-step approach to nurturing a positive culture—expanded belief, elevated expectations, and empowered behavior. He emphasizes the leader’s crucial role in instilling shared beliefs and fostering transparent communication. Waldo chimes in by stressing the significance of mutual support, admitting mistakes, and aligning with team values. The podcast’s second half delves into the art of professional speaking, emphasizing the importance of customization, embracing discomfort for growth, and the role of vulnerability in ineffective leadership. Dan and Waldo passionately advocate for leaders to connect with all levels of employees, address trust and ego challenges, and embrace a culture of continuous improvement. This riveting and enlightening episode delivers a comprehensive view of leadership, seamlessly weaving together military principles, personal narratives, and actionable advice for fostering a positive and growth-centric organizational culture. There is a take away in here for everyone!!
By Kindra Maples 23 Jan, 2024
In this insightful episode of the Culture Crush Business podcast, the concept of culture is explored from various perspectives. Kindra Maples, sets the tone by defining culture as the shared rhythm and essence that emerges when people come together, emphasizing its pervasive influence across all aspects of life. Guests Stephen Smith and Jay Rayhons contribute their experiences in sports and business, discussing the importance of understanding and defining one's culture. The conversation deepens as Jay Rayhons shares his approach to financial work, prioritizing understanding clients' personal goals and values before delving into financial details. This emphasis on recognizing deeper values beyond monetary concerns is connected to leadership and organizational culture. The discussion expands with insights from Stephen Smith on maintaining strong connections within remote or hybrid teams, emphasizing proximity, time, and energy investment. Consistency in leadership is highlighted, drawing parallels to military training and the Ooda loop. Trust within organizations is explored, with mentions of the "Trust Factor" book and its O-factor assessment tool. The episode concludes with the guests encouraging listeners to seek the good in others, contributing positively to organizational culture. The importance of genuine inclusivity, openness, and ongoing improvement is emphasized, providing a holistic exploration of culture in the business context. A few books that were talked about in the conversation: Trust Factor: The Science of Creating High-Performance Companies by Paul J. Zak Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal , Tantum Collins Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull and Amy Wallace Eleven Rings: The Soul of Success by Phil Jackson and Hugh Delehanty Extreme Ownership: How U.S. Navy Seals Lead and Win by Jocko Willink and Leif Babin A few finals thoughts to take from the conversation:  Know yourself and include others on the journey. Look for the good in someone and you will find it.
12 Dec, 2023
This Podcast Episode is on “from the vault.” This episode has a very personal side and connection for Kindra and her guest, Jean Brunson. In this podcast episode, Kindra dives into a candid conversation about the evolution of the podcast and its focus on improving company culture. They reflect on how Jean was the one that pushed Kindra towards a more inclusive approach, emphasizing the significance of Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB). The conversation touches on the challenge of addressing diversity and inclusion in the workplace, acknowledging the reluctance some individuals may have in expressing their feelings or concerns due to fear of repercussions. The hosts highlight the need for safe spaces to have open conversations about diversity, recognizing the unique struggles faced by different communities. As the discussion weaves through personal experiences and the impact of diversity in various settings, it emphasizes the multifaceted nature of company culture. They share insights on how the podcast evolved to embrace a broader definition of company culture, extending beyond big corporations to encompass small businesses and diverse groups. The episode also delves into the significance of Juneteenth, tying it to the broader conversation on diversity, inclusion, and belonging. The hosts discuss the recent federal recognition of Juneteenth as a holiday and reflect on the importance of acknowledging historical events that have shaped the experiences of black communities. Throughout the episode, there is an emphasis on the power of conversations, the importance of listening, and the need to create spaces where diverse voices can be heard. Kindra and Jean share their personal growth through this journey, illustrating the transformative impact of intentional efforts to embrace diversity and foster inclusivity in both professional and personal spheres. Thank you Jean Brunson for your contribution to the growth of the Culture Crush Business and Podcast.
20 Nov, 2023
In our latest podcast episode, we had the pleasure of hosting Lindsay, a seasoned leader with almost 17 years of dedicated service at Desert Financial Credit Union, and Nikki, a passionate advocate for employee engagement and the driving force behind PeopleForward Network. This conversation, as the others that we have, was open, authentic and natural. The conversation led to examples of both companies leading in a human centered and people focused direction.  Lindsay highlighted the importance Desert Financial places on employee satisfaction and creating a workplace culture that empowers and values its staff. This commitment translates into exceptional service for members, where every interaction is more than a transaction. The organization focuses on connection, community, and service to others. Nikki, from PeopleForward Network, provided insights into their mission of sharing resources and insights with a global community of people-first minded leaders. From podcast production to growth consulting, PeopleForward Network collaborates with partners to make a meaningful impact on business development and marketing. These women are making waves in their industries in order to build companies with great cultures. If you are looking for examples, stories, and support for growing your company culture, then this is an episode for you to listen to.
27 Oct, 2023
In the modern business landscape, a company’s culture is not just an internal matter. It has evolved into a valuable asset that can significantly impact a company’s success and reputation. We know this! However, having a fantastic company culture is not enough. It’s equally crucial to communicate this culture to the broader community and potential partners. One effective way to achieve this is by partnering with experts that specialize in marketing and telling the story of your company’s exceptional culture, such as achieving recognition as one of the best places to work. Having an outstanding company culture is a remarkable achievement in itself, but it’s not enough if it remains hidden within the walls of your organization. To truly reap the benefits of a great culture, you must share it with your community, industry peers, and potential partners. Many companies face the challenge of being the best-kept secret in terms of culture because they don’t proactively communicate their strengths. We had the chance to highlight two amazing ladies from BestCompaniesAZ to talk about the importance of company culture, the benefits of telling the story of company culture, and discussing the work that led them to this space to help shine the light on other companies. BestCompaniesAZ has the expertise to craft compelling narratives around your culture, highlighting what makes your company unique and showcasing the human side of your organization. They are the cheerleaders that you didn’t know you needed! When potential partners and clients hear stories about your great company culture, they are more likely to view your organization as a desirable partner and provider of goods or services. So let’s start telling more stories about great culture! Are you a company interested in sharing the remarkable story of your outstanding corporate culture? Are you a business seeking to demonstrate to the community just how exceptional your company culture is? Do you specialize in conducting employee engagement surveys that reveal the excellence of your company’s culture?  Are you in search of the perfect awards to highlight and elevate the narrative of your company’s culture? Well, then you should listen to this episode!!!
12 Sep, 2023
This was a unique episode for the Culture Crush Business Podcast. We are always talking about ways to improve company culture so companies can thrive, and this episode was no different in that aspect. The topic was one that is often left out from the conversation of thriving company cultures, the focus on process improvement and the technology for improving the operations and culture of the company.  We discuss the need to focus on technology and resources that will help with the strategic side of the company in order to treat employees as humans rather than machines, which is essential for preventing burnout and maintaining a motivated team. Effective leadership involves identifying and leveraging employees’ strengths and interests. This allows them to excel in their roles and contribute to the company’s growth. Offloading repetitive tasks to AI or outsourcing can free up employees to concentrate on their core competencies. AI can be a game-changer for businesses, especially when handling data-intensive tasks. It can optimize scheduling, automate processes, and even enhance customer experiences, as demonstrated by the example of creating a Taylor Swift-inspired AI bot. The conversation highlights the need to adapt to rapidly evolving technology. The emergence of new career paths, such as prompt engineering, underscores the importance of staying current and embracing technological advancements. Many companies use numerous software tools, often without realizing the extent of their tech stack. Lauri Erickson emphasizes the importance of integrating these tools to streamline operations and data management, ultimately saving time and resources. This episode focuses on a few key takeaways for our listeners: Empower the employees to focus on the true strengths The power of AI in enhancing efficiencies Continuous adaptation to evolving technology Integration of software and tools Overall, the episode emphasizes the value of fostering a positive company culture, empowering employees, and leveraging outsourcing, technology, and AI to enhance efficiency and employee satisfaction. It also underscores the importance of staying open to new possibilities in the ever-changing business landscape. Thank you to James Christensen, the President of Gateway Bank, for joining in this conversation and adding his additional insight and stories as the co- host for this episode with Lauri and Ben. Located in Tempe, Arizona, Project Pros is a family-owned business that’s dedicated to alleviating the administrative burdens faced by small business owners. Their comprehensive support services are designed to give business owners more time, spanning areas like bookkeeping, HR, social media management, phone answering, and virtual administrative assistance. Project Pros emerged from CEO Lauri Erickson’s understanding of the need to shift small business owners from working ‘in’ their business to working ‘on’ it. The team at Project Pros fosters a synergetic environment, collaborating to find solutions for each client’s unique needs. Their approach emphasizes collaborative problem-solving, ensuring that every team member’s skills contribute to the clients’ success. Project Pros goes beyond traditional outsourcing, streamlining processes to save their clients both time and money. They serve as an extension of their clients’ businesses, partnering at every stage to facilitate the growth and success of those businesses.
17 Aug, 2023
When it comes to improving company culture, there are a tremendous amount of resources out there to help companies. Finding which resources are the right fit for your company is the tricky part. Lucky for you, we brought together two amazing ladies that offer support that can improve all companies! These resources help to bring creativity and clarity to your teams! This conversation talked about the support and structure that both Sarah’s company and Anca’s company can help provide to others. There is a fear of failure and these ladies are here to help build the teams so that the fear can be concurred and supported. Investing in outside support and facilitation is one of the best things a company can do to help improve their teams and company culture. Facilitators use techniques that stimulate creative thinking and innovation- and these ladies are the pinnacle of creativity! You should listen to this podcast if you….  are having trouble communicating with your team and trying to find the right resources to help. would like to find a unique way to improve your meetings and sharing top highlights with the company. need a little support defining the goals of the meetings and the communication taking place. are ready to invest in your company to improve the culture of the people and the company as a whole. if you need a little help capturing and synthesizing the details from your meetings. Culture Crush is here to support and it starts with these two amazing women led companies!
More Posts
Share by: